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Expected Impact |
Increase
number of winning offers by better understanding customers needs
and higher number of complex projects won through knowledge integration.
- Reduce efforts, time for offers preparation and non-quality
costs associated with a better and more updated specification
of products and a better knowledge management.
- Higher productivity by better management of the relevant knowledge
and best practice exchange .
- Reduction of problems due to wrong classification and communication
problems among SMEs and their clients and quicker answering to
customer,
- Improved consultancy offer by SMEs leading to reduced costs
for customer visits
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